Who's your gladys : how to turn even the most difficult customer into your biggest fan / Marilyn Suttle and Lori Jo Vest

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TextPublication details: New York : Astha Publishers and Distributors, 2009.Description: 224pISBN:

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Item type	Current library	Call number	Copy number	Status	Barcode
Books	Main Library	658.812 SUT (Browse shelf(Opens below))	1	Available	23941

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