000 00443nam a22001577a 4500
999 _c4165
_d4165
008 131010b xxu||||| |||| 00| 0 eng d
020 _a9781412987790
082 _a303.6
_b OET
245 _aThe sage handbook of conflict communication /
_cedited by John G. Oetzel
260 _aNew Delhi :
_bSage Publications,
_c2013.
300 _a898p.
650 _aCommunication
700 _aOetzel, John G.
_eeditor.
700 _aTing-Toomey, Stella
_eeditor.
942 _2ddc
_cREF