| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c16864 _d16864 |
||
| 008 | 170309b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a978194465011 | ||
| 082 |
_a658.8 _bWIR |
||
| 100 | _aWirtz, Jochen | ||
| 245 |
_aServices marketing : _bpeople , technology, strategy / _cJochen Wirtz and Christopher Lovelock |
||
| 250 | _a8th ed. | ||
| 260 |
_aNew Jersey : _c2016. |
||
| 300 | _a783p. | ||
| 700 | _aLovelock, Christopher | ||
| 942 |
_2ddc _cBK |
||